Every stop, reject and delay has a reason, and it lives in an operator’s head for about a shift. Munshi’s reporting captures it at the point of work — a stop reasoned, a reject tagged, a delay logged — in seconds, on a phone or a panel, no paper and no end-of-day spreadsheet. That captured reason is the raw material every other Munshi surface runs on.
Your ERP records what was produced.
It has nowhere to put why - the stop reason, the reject cause, the delay - so that knowledge leaves with the shift.
Why the gap existsWhat it does
A stop timed and reasoned, a reject tagged to a defect family, a delay logged with its cause — entered in seconds where the work happens, not reconstructed at a desk hours later.
Reasons are chosen from the plant’s own catalogue of causes, so they aggregate. A tagged reject becomes a defect family you can count; a free-text note becomes nothing.
Every captured cause is what the insights, alerts and deviation surfaces read. The reporting is not a form — it is the moat, filled one shift at a time.
In the plant
A furnace man tags a heat “held on crane” in the two seconds before the next charge. That tag is what turns an energy outlier into an explanation.
An operator logs a die change against the die, not the clock. The downtime that never booked as downtime finally has a reason and an owner.
A welder marks a repair by cause at the joint. Porosity, fit-up and technique separate out instead of averaging into one repair rate.
What Munshi surfaces
Teal is normal, maroon is flagged. Illustrative data.
Share of stops that carry a reason, week over week. The captured record is a habit that builds.
Stops by reason, once they are tagged — the picture the ERP’s downtime total can’t give you.
When the stops land across the day, from the timestamps on the captures.
Minutes from a stop happening to it being reasoned. Most are captured while the memory is fresh.
Get started
See this on your own floor.
Bring a month you already understand. The useful test is whether Munshi finds what you already know — and then what you didn’t.